The incident began at about 11 a.m. when a 37-year-old woman arrived to the airport and went inside near the ticket counters, Dallas Police Chief Eddie Garcia said. She went to the bathroom and then exited wearing a hoodie, pulled out a firearm and began shooting, apparently aiming at the ceiling, he said.
An officer on scene shot her in a lower extremity and she was taken into custody and is in the hospital. No one else was injured, Garcia said.
The incident sparked chaos as people fled. Michael Loewinsohn had just arrived at the airport on a flight from Denver and was walking toward baggage claim when the chaos erupted.
“I saw a massive amount of people running up from security checkpoint and people yelling ‘shooter,'” Loewisohn told CNN in a Twitter Direct Message. “TSA employees rushed us out of a side door and just started sprinting away from the building.”
Johnny Mojica told CNN he was waiting for a flight at Gate 12 when he saw people running.
“A group of people were running and shouting ‘run,’ and those who were sitting down (including me) took cover near the end of our seats,” he told CNN.
He said that “everything is calm and safe inside the airport.” Mojica said he was now waiting to board a Southwest flight to San Antonio, Texas. He said airport officials are making announcements to help people recover items that were lost in the commotion. People around him were shaken up but safe, he said.
CNN’s Ashley Killough contributed to this report.